Information We Collect
We may collect contact details, traveler details, passport information, travel plans, document files and support messages only for the purpose of providing visa application assistance.
We use privacy-by-design principles because visa assistance can involve sensitive passport and travel information.
We may collect contact details, traveler details, passport information, travel plans, document files and support messages only for the purpose of providing visa application assistance.
Passport files should be stored in secure authenticated storage and should not be exposed through public URLs, analytics tools or client-side code.
Personal data should be encrypted in transit and at rest where supported. Access should be limited to authorized team members who need the information to support the application.
Applicants may request deletion of personal information, subject to legal, accounting or dispute-resolution retention requirements.